IBPS CRP CSA XV Recruitment 2025 – Customer Service Associate 6000+ Vacancies | Apply Online
IBPS CRP CSA XV Recruitment 2025 – Customer Service Associate 6000+ Vacancies | Apply Online
The Institute of Banking Personnel Selection (IBPS) has released the notification for Common Recruitment Process (CRP CSA XV) 2026-27 for the post of Customer Service Associates in participating Public Sector Banks. The online application process starts from 1st August 2025 . Candidates can check eligibility, exam pattern, vacancy details, and apply online at the official IBPS website www.ibps.in .
📅 Important Dates
Activity Date
Online Registration & Fee Payment 01.08.2025 – 21.08.2025
Edit/Correction Window After closure (to be notified)
Pre-Exam Training September 2025
Preliminary Exam October 2025
Prelims Result November 2025
Main Exam November 2025
Provisional Allotment March 2026
🏦 Vacancy & Overview
Recruitment Organization Institute of Banking Personnel Selection (IBPS)
Post Name Customer Service Associate (Clerk Cadre)
Participating Banks Bank of Baroda, PNB, Union Bank, Canara Bank, BOI, Indian Bank, UCO Bank, etc.
Job Location All India (State/UT-wise)
Pay Scale ₹24,050 – ₹64,480 + allowances
Application Mode Online
Official Website www.ibps.in
✅ Eligibility Criteria
Nationality: Indian citizen or as per IBPS rules.
Educational Qualification: Graduate in any discipline from a recognized university.
🎂 Age Limit (as on 01.08.2025)
Minimum: 20 years
Maximum: 28 years
Age Relaxation: SC/ST – 5 years, OBC – 3 years, PwBD – 10 years, others as per rules.
💰 Application Fee
General/OBC/EWS: ₹850/-
SC/ST/PwBD: ₹175/-
📊 Vacancy Breakdown
State-wise and category-wise vacancies are available in Annexure I of the notification. Approx. total vacancies: 6000+ Customer Service Associates .
State/UT
Total Vacancies
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Indian Bank
Indian Overseas Bank
Punjab National Bank
Punjab & Sind Bank
UCO Bank
Union Bank of India
Andaman & Nicobar
13
1
0
2
10
0
NR
NR
NR
NR
NR
NR
Andhra Pradesh
276
13
0
0
104
5
NR
10
5
2
10
127
Arunachal Pradesh
8
0
0
0
3
0
NR
0
0
0
0
5
Assam
272
14
0
0
32
0
NR
15
6
0
NR
205
Bihar
210
21
0
0
11
30
4
10
11
2
50
71
Chandigarh
18
2
0
0
1
0
0
0
6
0
NR
9
Chhattisgarh
101
20
0
0
5
0
NR
4
6
0
NR
66
Dadra & Nagar Haveli and Daman & Diu
1
0
0
0
1
0
0
0
0
0
NR
0
Delhi (NCR)
448
10
0
0
39
1
NR
10
100
50
NR
238
Goa
36
4
0
0
10
0
NR
0
3
0
NR
19
Gujarat
309
50
0
15
25
0
5
10
11
0
10
183
Haryana
127
10
0
0
15
0
NR
4
22
1
NR
75
Himachal Pradesh
63
0
0
0
6
0
NR
0
5
1
NR
51
Jammu & Kashmir
13
0
0
0
0
0
NR
0
5
0
NR
8
Jharkhand
85
5
0
0
5
5
NR
0
5
0
20
45
Karnataka
215
10
0
0
100
10
NR
5
1
1
10
78
Kerala
168
5
0
0
10
15
NR
10
5
0
0
123
Ladakh
4
0
0
0
0
0
NR
0
2
0
NR
2
Lakshadweep
0
0
0
0
0
0
0
0
0
0
NR
0
Madhya Pradesh
288
24
0
0
22
5
NR
15
17
0
0
205
Maharashtra
362
20
0
50
60
10
NR
20
10
0
20
172
Manipur
7
0
0
0
2
0
NR
0
0
0
NR
5
Meghalaya
5
0
0
0
0
0
NR
0
0
0
NR
5
Mizoram
1
0
0
0
0
0
NR
0
0
0
NR
1
Nagaland
5
0
0
0
0
0
NR
0
0
0
NR
5
Odisha
151
5
0
0
20
0
NR
10
5
0
NR
111
Puducherry
23
5
0
1
5
0
NR
NR
NR
NR
NR
5
Punjab
288
15
0
0
35
0
NR
15
50
35
10
128
Rajasthan
328
127
0
20
50
22
NR
NR
28
16
NR
5
Sikkim
12
1
0
0
4
0
NR
NR
NR
NR
0
7
Tamil Nadu
286
10
0
0
25
0
150
60
5
0
10
26
Telangana
137
10
0
0
20
0
1
25
5
0
10
66
Tripura
23
0
0
0
1
0
NR
0
2
0
NR
20
Uttar Pradesh
992
50
0
0
100
0
5
50
150
10
NR
627
Uttarakhand
68
0
0
0
1
0
NR
0
15
0
NR
52
West Bengal
288
10
0
0
20
0
NR
20
10
0
50
178
📝 How to Apply
Visit the official website: www.ibps.in
Click on CRP CSA XV Apply Online link.
Register with basic details and get a provisional registration number.
Fill the application form, upload documents, photo, and signature.
Pay the application fee online.
Submit and take a printout for future reference.
🔗 Important Links
⚙️ Selection Process
Preliminary Examination (Online)
Main Examination (Online)
Local Language Proficiency Test (if applicable)
Provisional Allotment
📝 Exam Pattern
Preliminary Exam
Subject No. of Questions Marks Time
English Language 30 30 20 min
Numerical Ability 35 35 20 min
Reasoning Ability 35 35 20 min
Total 100 100 60 min
Main Exam
Subject No. of Questions Marks Time
General/Financial Awareness 50 50 35 min
General English 40 40 35 min
Reasoning Ability & Computer Aptitude 50 60 45 min
Quantitative Aptitude 50 50 45 min
Total 190 200 160 min
📖 Preparation Tips
Follow latest IBPS exam syllabus & practice previous year papers.
Focus on accuracy in reasoning & numerical ability.
Improve speed with mock tests & online quizzes.
Read current affairs & financial awareness regularly.
🔗 Related Posts
❓ FAQs
What is the last date to apply for IBPS CRP CSA XV 2025?
The last date to apply online is 21st August 2025 .
What is the age limit for IBPS CSA Recruitment?
The age limit is 20–28 years as on 01.08.2025 (age relaxation as per rules).
How many vacancies are there in IBPS CSA XV?
There are approximately 6000+ vacancies (state-wise breakup given in notification).